The Hilton Austin UPS Store is located within the lobby of the Hilton Austin Hotel.  We are a "special venue" store handling all of the shipments for the Hotel and Hotel guests as well as convention attendants and exhibitors.

The following fees apply for receiving, recording and storing each parcel:

1-10 lbs        -                   $    5.00
11-21 lbs      -                   $  10.00
22-41 lbs      -                   $  20.00
42-60 lbs      -                   $  40.00
61-100 lbs    -                   $  60.00
101-over lbs -                   $100.00
Pallets           -                   $150.00

Parcels can be delivered anywhere on premises at no additional cost.

Pre-paid, drop-off packages will be assessed a $5.00 handling fee.

If you are sending a package to the Hotel, please follow these guidelines:

1)  Please send packages so that they arrive at the Hotel 2-3 days before your arrival.  This
      ensures that we will have time to receive, process and store the package and will
      have it ready for you upon your arrival.
2)  When addressing the package, please include:

                Your Name
                Event/Meeting/Convention your attending
                C/O The Hilton Austin Hotel
                500 E. 4th St.
                Austin, TX 78701