GET REAL and discover the benefits of mailbox services at The UPS Store:
 

• A real street address, not a P.O. Box number- providing a more professional image for your business
• Receipt notification- We'll text or e-mail you when your mail or packages arrive
• 24-hour access*- so you can pick up your mail when it's convenient for you
• Full-service mail and package receiving- so you'll never miss a delivery 
• Mail holding and forwarding+- so you can have peace of mind knowing your mail is held in a secure location or can be forwarded to you wherever you are
• Package acceptance from all shipping carriers

Virtual Doorman

Never home to receive your packages? Don't want your packages sitting out front until you come home?

Consider using The UPS Store to receive your packages on an as needed basis. Consider us your virtual doorman.

With Virtual Doorman Service

o   We will safely sign for and hold your packages and Messenger drop-offs for you
o   You will be notified when the package is received
o   You can then pick up the package at your convenience
o   No more missed delivery attempts and "Yellow — Delivery Missed" stickers
o   You no longer need to re-arrange your schedule to be home for a package delivery
o   The fee is $5.00 for the first package received and $3.00 for each additional package received on the same day, payable when you pick up your packages
o   There will be a $2.00 storage fee for packages not received within 5 days of being notified
o   We can accept packages up to 75 lbs in weight, from UPS, FedEx, DHL, Airborne as well as Messenger drop-offs and private deliveries (We cannot accept packages delivered by U.S. Postal Service) Rental of a mailbox and signed Mailbox Service Agreement is required for US Mail/Package receipt

How does it work?
Call us with your contact information when you plan to use us as your Virtual Doorman and have the package address as follow:

Ship to: **Your name**
            c/o The UPS Store
            738 E Dundee Rd
            Palatine, IL 60074

What happens if a package gets lost or damaged?
The UPS Store does not accept responsibility for damages to packages received as The UPS Store does not evaluate the condition of the packages at the time of delivery. Only packages that represent an obvious safety hazard will be refused delivery (i.e. leaking fluids or other substances, jagged edges, etc.). All claims for loss or damage prior to the receipt at The UPS Store must be addressed to the sender or to the carrier involved in the transport. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click here to download a PDF of our Mailbox Agreement