Thanks again.
I also want to acknowledge Jodi's fantastic work and dedication to the project. She went above and beyond what I expected and the project was completed on time and 100% perfect. She is a model of a positive and excellent work ethic. I know she took part of her lunch hour to go to Andersons for extra paint sticks to secure the signs and we did not lose one sign on a very windy day. I cannot say enough on how well this was completed and again - her performance was awesome.
All of your staff is very customer friendly and although there is another UPS Store closer to my office, I choose to visit your location again due to the excellent customer environment.
We are already planning next year's event and we look forward to working with your team and we welcome your continued support..
Thank you and all that participated in this project.
The person who helped me made all the difference. Her name was Jodi. The way she dealt with me should be on a training video for all other UPS employees to learn from. She greeted me with a smile, was VERY enthusiastic (but not too over the top).
Despite how clean the store is or how well organized the store is, I would not be filling out this survey if the sales associate was not as helpful as she was.
As I conclude, I would again like to say that I believe a customers expereince will always be defined by the customer service that he/she receives from the sales associates. In this case, Jodi was the reason I will always choose this UPS Store.
Jodi and UPS Store staff,
Thank you for the work that you did on our poster project. We are extremely happy with the quality of work, customer service and timeliness.
Keep up the good work
I've been to others and would never go back. They were not at all friendly and made me feel like I was taking up their time.