The UPS Store
Testimonials
Scott Bauer
I've been a customer at your store for over three years now, and I just wanted to say thank you for the outstanding service the past three years.  I was in the store the other day getting my mail, and I noticed and read the thank you emails by the mail slot.  I decided then and there that I need to send a thank you note too.  Everyone in your store over the years has been extremely pleasant and professional every time I've been in the store, even when you all are extremely busy.  I really do appreciate that.  I also appreciate the quick service.  You all are doing a fantastic job, and for whatever it's worth, you have another very satisfied customer.  I'm sure I'm one of many satisfied customers, but I just felt it was important to put it in writing.
 
Have a great week.
 
Thank you.
 
Scott Bauer 
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D. Henry

Just wanted to say thank you for the great job on our most recent shipments to Arizona. (W. D. Henry - Fountain Hills, AZ) Everything arrived in perfect condition. A special thanks for the wonderful job on the bar we shipped. I've never seen anything packed so well. I also should mention that the guy who delivered the bar in AZ (an Overnight driver) went far out of his way on our behalf. I'm sorry, but I have lost his name.

At any rate, it was another stellar performance by you and your folks.

Thanks again,

Dave
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Jacque Strege

I wanted to send you a short note to let you know that the staff at the UPS Store/Clock Tower in Herndon are the best I have ever dealt with. I have used this location to provide UPS shipping for me several times (always great service) but I wanted to specifically mention my last visit. I am in the process of moving out of state and wanted to ship 26 boxes to my new location. I went to a larger location in the area because of the size of my load and was treated rudely and was hassled about everything, I decided not to use their services (that location). So I called the Clock Tower location and they told me no problem, bring them in, and I did. I was helped with the transport of my boxes into the store, the whole shipment was processed together - even though it took me 3 trips to the store to get all of the boxes there, and most important they were pleasant, helpful and professional about the entire process.  What a great experience. Though I am moving out of state and won't be needing their services again, my friends and relatives in the area certainly will be using them.

Thank You for Your Time

Jacque Strege
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If you want to add a testimonial, please email us at store4304@theupsstore.com.  We always appreciate your feedback and opinions!


The UPS Store #4304
2465 J-17 CENTREVILLE RD
HERNDON, VA 20171
(Map/Directions)
Phone: Fax: Email:
(703) 793-9504 (703) 793-9514 store4304@theupsstore.com
Hours of Operation
Monday 9:00 AM 7:00 PM
Tuesday 9:00 AM 7:00 PM
Wednesday 9:00 AM 7:00 PM
Thursday 9:00 AM 7:00 PM
Friday 9:00 AM 7:00 PM
Saturday 9:00 AM 5:00 PM
Sunday Closed



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